Accessibility Declaration

1. Introduction

1.1. We place great importance on providing equal services to all our customers and users, including improving services for users with disabilities. To achieve this, we allocate significant resources to make our website accessible to people with disabilities.

1.2. The purpose of this declaration is to outline the accessibility features of the website and to inform users about how we address accessibility issues.

2. Website Accessibility

2.1. Website accessibility aims to make the site more accessible, user-friendly, and easier to use for people with special needs arising from, among other things, various motor impairments, cognitive disabilities, nearsightedness, blindness, color blindness, hearing impairments, and for senior citizens.

2.2. We strive to comply with the provisions of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations 2013, and we also implement the recommendations of the WCAG 2.0 guidelines established by the W3C organization.

2.3. Our accessibility efforts are ongoing as part of our commitment to continuous improvement in providing a user-friendly experience for everyone.

3. Accessibility Features

3.1. The following adjustments and features have been implemented to enhance accessibility:

  • Browser Compatibility: The site is optimized for common web browsers.

  • Mobile Accessibility: The site is optimized for mobile device use.

  • Responsive Design: The site supports various screen sizes and resolutions.

  • Simple Navigation: Site navigation is clear and intuitive.

  • Clear Content: Content is organized in a logical, hierarchical manner.

  • Readable Language: Content is written in clear and simple language.

  • Structured Pages: Most pages have a fixed, consistent structure.

  • Alternative Text: Most images have alternative text descriptions (alt tags).

  • Adjustable Font Size: Users can increase the font size using the “Ctrl” key and the “+” key on the keyboard.

  • No Flashing Content: The site does not use flashing or blinking text elements.

4. Potential Accessibility Issues

4.1. While we strive to ensure accessibility for all pages and features, it is possible that some elements or capabilities may not yet be fully accessible.

4.2. We are continuously working to improve accessibility and invite users to notify us of any accessibility-related issues they encounter on the website.

5. Reporting Accessibility Issues

5.1. If you encounter an issue related to accessibility on our website, we encourage you to contact our Accessibility Coordinator.

5.2. To help us address the issue effectively, please provide as much detail as possible, including:

  • A description of the issue

  • The action you were attempting to perform

  • A link to the page you were viewing

  • The type and version of the browser you were using

  • Your operating system

  • Any assistive technologies you use (if applicable)

6. Contact Information for the Accessibility Coordinator

6.1. If you have questions or suggestions regarding accessibility, please contact our Accessibility Coordinator:

Name: Natalia Serebrianskaia
Phone: +972 53 544-53-73
Email: shop@icezone.pro

6.2. We will do our utmost to respond professionally and promptly to any inquiry or request related to accessibility.

7. Commitment to Continuous Improvement

7.1. We are committed to making our website as accessible as possible and ensuring that all users, regardless of their abilities, have a positive browsing experience.

7.2. This Accessibility Declaration will be updated periodically to reflect ongoing efforts and any changes in the legal or technological landscape.

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