General Terms of Use and Terms of Sale (“Terms of Use”)

Website: https://icezone.pro and the company’s online services; Version: [12/12/2024]

1. Introduction

1.1. This document details the terms and conditions of use or sale for the Site https://icezone.pro (the “Site”), and online services offered by the Company (as defined below).

1.2. Registering on the Site or making a purchase on it or using it (hereinafter, jointly or separately, “Use”) constitute, separately, acceptance of such terms. If you do not agree to the terms of use of the site, you are requested not to make any use of the site. For the avoidance of doubt, the provisions of these Terms of Use will also apply to additional services that are not provided through the Site, in the event that such services are explicitly specified in the framework of this document.

1.3. The purpose of this document is to define the manner in which the Website is used by you (the “User”).

1.4. The Site is operated by Individual Entrepreneur Serebrianskaia Natalia, under registered number 345613681 (the “Company”). The company is a retail company registered in Haifa.

1.5. The user who performs activity on the site is requested to read the terms of use of the site in full and carefully and hereby declares that he knows and is familiar with the terms of use of the site and they constitute the contractual terms between the parties.

1.6. Use of the site will be subject to the terms and instructions specified in this document, and by using this site, the user agrees to undertake them and act in accordance with them. By using the site, the user waives any claim or demand against the company, its managers, officers of the company or anyone on their behalf, the site and the site owners or anyone on their behalf, except for claims related to breach of the company’s obligations under the terms of use of the site and except for your legal rights.

1.7. The Company reserves the right to change these Terms and Conditions from time to time by making changes to the document on the Site, all at its sole discretion.

1.8. The terms of use of the site are worded in the masculine gender for convenience purposes only, but they are intended for both women and men.

1.9. All that is stated in the singular, even the plural in meaning, and vice versa.

2. Access to the Site

2.1. Registration on the site, including the creation of a username and password, is personal and non-transferable. When registering, the user is required to provide basic details such as full name, email address, shipping address for the products and telephone numbers.

2.2. In order to use the Website, the User must be an adult (over the age of 18) or obtain the approval of his legal guardians, and have the legal capacity to use the Website and perform actions or transactions through the Website.

2.3. It is the User’s responsibility to ensure that the Equipment (computer, laptop, netbook, tablet or other mobile device) meets all the technical requirements necessary to enable the User to access and use the Website, and to ensure that the Equipment is suitable for use on the Website.

2.4. It is possible that from time to time the Company will restrict access to certain areas, parts or content on the Site, or access to the entire Site, to registered users only. In this case, the user must ensure that all the registration information provided to the company is accurate. The user accepts without reservation that all his information will constitute proof of his identity.

2.5. If the user chooses to receive identification information in order to connect to the site (such as username and password, or other identifying details) as part of the security procedures, he must personally secure the information and not disclose it to another. The User shall be responsible for all activities that occur when using the identification information and for any action or transaction carried out through the User’s Account, and he must immediately notify the Company of any unauthorized use or other security breach that comes to his attention.

2.6. The Company does not check in advance the identity of the Users and no claim will be heard against the Company in this matter.

2.7. The Company shall not be liable for any damage or loss caused to the User as a result of hacking into the User’s account or the User’s activity in his account.

2.8. The Company reserves the right to cancel any identification information on the Site or prohibit access to the Site, at any time, if in its opinion the User has violated any part of these Terms and Instructions, or if it turns out that any detail provided by the User for the purpose of registering him as a User is false. Do not use the identity of a third party, and violation of this prohibition may result in a lawsuit. The Company may delete or block a User who violates the provisions of these Terms without providing any prior notice, at any time and at its sole discretion.

2.9. The Company cannot guarantee that the operation of the Site will be continuous, without interruptions or errors. It is possible that at certain times, certain areas, parts or content on the Site, or the Site as a whole, may not be available (whether planned in advance or not) or will be changed, removed or deleted by the Company, at its sole discretion, without providing any notice. The Company shall not be liable to the User or to any third party whatsoever with respect to any unavailability, change, removal or deletion of the Site or any areas, parts or content on the Site.

3. Business user

The Company may allow various businesses to make purchases of products on the Site through a designated user (“Merchant” and “Business User”, respectively). The business user will receive access to the site only after filling in the required details regarding the business in whose name he connects. The business user declares and undertakes that he has all the necessary permissions to act on behalf of the business, that the details he filled in regarding the business are complete and correct and that actions performed by him will be seen as actions performed by the business for all intents and purposes. Unless expressly stated otherwise in these Terms of Use, all provisions applicable to a User shall apply accordingly and with binding modifications to the Business User as well.

4. Permitted Uses

4.1. The user may use the site only for non-commercial purposes and in accordance with the terms and instructions specified in this document.

4.2. The User may access and display content from the Site on a computer screen, print and copy individual pages, and subject to the provisions of these Terms of Use, store those pages in electronic files. Additional terms may apply to certain areas, parts or content on the Site, and where applicable, they will be displayed on the screen or accessible via a link.

4.3. The Site will allow, inter alia, (1) to discover the products and services offered by the Company; (2) make purchases on the Site in accordance with the Terms of Sale and in accordance with applicable law; (3) publish opinions about products sold by the Company; (4) post images or videos related to products sold by the Company; (5) participate in various games and competitions offered on the Site; (6) Ask questions about products sold by the Company to the Company user community.

Please note: The list of options included here is for information only. The Company reserves the right to add or delete, temporarily or permanently, any option without the need to obtain the User’s prior consent.

5. User obligation when using the site

The User undertakes to use the Website and any content existing on the Site for lawful purposes only (which comply with all applicable laws and regulations), responsibly, and not in a manner that may harm the name or reputation of the Company or the name or reputation of parties connected to the Company, or the name or reputation of other third parties.

The User undertakes and agrees to refrain from any offensive behavior and any action contrary to the law, ethics, accepted values and the Company values.

Without derogating from the generality of the foregoing, the User may not do the following: (1) publish, register or exploit any content belonging to third parties to which intellectual property rights apply, or related to privacy, personal information or image rights; (2) “extract information” or store content from the Site on a server or other networked storage device or create an electronic database by systematically downloading and storing the content on the Site; (3) remove or modify any content on the Site or attempt to circumvent the security mechanisms or interfere with the proper functioning of the Site or the servers hosting it; (4) To create links to the Site from any other site without obtaining the Company’s prior written consent, yet the User may create a link from a site operated by him, provided that the link is not misleading or false and that he has stated his destination fairly. This does not mean that the Company endorses the User, his website, or that any product or service offered by the user that has linked (and which has not been reproduced or displayed within an external framework to the site) to the home page of the site, and that the site containing the link does not contain any content that is illegal, threatening, violent, defamatory, pornographic, obscene, vulgar, blatant, offensive or that infringes the intellectual property rights or other rights of any third party; (5) store, display or publish any illegal, prejudicious, violent, racist, inciting, protesting content that may infringe on the privacy or privacy rights of third parties, in particular privacy rights in relation to images and property, intellectual property rights, or the right to privacy, belonging to third parties; (vi) impersonate any other person or legal entity using the Services; (7) provide incorrect or incorrect or inaccurate information at the time of registration or use of the Website; (8) loading, sending or transmitting any material containing any type of computer virus, or any other computer code, designed to destroy, interfere with, or limit the use (including any use other than fair and reasonable use of the Website) of any of the computers, servers, hardware and software used by the Company for the purpose of providing services on the Site; (9) spreading spam, or flooding any other mail with the servers through which the Services are operated; (10) modifying, processing, adapting, sublicensing, translating, selling, re-engineering, disassembling or reassembling any of the parts of code that make up the Site and such actions with respect to the hardware and software used for the provision of the Services; (11) Use of any robot, spider, information retrieval and search engine, or any other automated, or manual tool designed to index, retrieve, and locate information in the Services or the Website, or such tool designed to reveal the structure of the database and code in the Services or the Website.

All rights granted under these Terms and Conditions shall terminate immediately in the event of a breach of any term or provision herein.

6. Permitted Uses

6.1. Content published by the Company

6.1.1. Although the Company endeavors to ensure that all the information contained on this Website (except for any content created by Users) is correct, the purpose of the Website is not to serve as a source of authority or advice on which reliance can be made. The user must check with the company or the relevant source of information before implementation. Furthermore, the Company may change the form and content of the Website from time to time. The user agrees that use of the website, on an “as is” and “as available” basis.

6.1.2. The Company does not warrant the level of accuracy, completeness, updating, correctness, reliability, uniformity, quality, suitability for purpose, or originality of any content on the Site, and to the fullest extent possible by law, the Company does not guarantee any implied warranties. The Company shall not bear any responsibility for any loss or damage of any kind caused as a result of the use of the Site by the User or any other person or as a result of reliance on the content therein.

6.1.3. The Company cannot guarantee and does not guarantee that any content on the Site will be free of viruses or other software that may contain contaminating or destructive components. It is the user’s responsibility to take appropriate computer and technology security measures (including antivirus and other security checks) to satisfy your specific requirements regarding the safety and reliability of the content.

6.2. Content posted about users

6.2.2. The term “Content” means any element sent from the User to the Website, such as text, comment, image, photograph, video or file of any kind, in any form and containing any content. The User shall be responsible for the User Content created by him as submitted by him, and the User Content expresses the opinions of the authors, and not the opinions of the Company.

6.2.3. Upon such publication, the User undertakes that all User Content will be relevant to the purposes of the User Content Areas and the nature of each topic, and to publish or share content that respects and corresponds to the sports topic and the values of the Decathlon Group. The user undertakes not to upload content with the following characteristics: (1) illegal, threatening, violent, defamatory, pornographic, obscene, vulgar, blatant, offensive or that infringes the intellectual property rights or other rights of any third party; (ii) contain viruses and/or any other software that contains contaminating or destructive components; (iii) contain advertisements of any kind; (4) impersonate or misrepresent affiliation with any person or entity.

6.2.4. The user will be responsible for anything that may or may happen from his computer terminal in general, and in particular in the case of posting content on the site. The user declares and warrants that he has all the rights and permissions necessary to publish content on the site, in particular according to applicable law and intellectual property rights.

6.3.  Removal of content

6.3.1 Although the Company does not filter User Content in advance, the Company reserves the right, at its sole discretion, to delete any User Content posted and close any thread, at any time and without any need to notify you.

6.3.2. The User shall be entitled to complain regarding the content of User Content. The complaint must be sent to the following address: shop@icezone.pro through which the Company can be contacted to handle a User complaint and must contain details of the specific User Content for which the complaint was sent. For example, for content posted through the Image Sharing service, the information is as follows: name, first name, email address used when posting content, year content was sent, title of content.

6.3.3. Any well-founded and legitimate request will be dealt with as soon as possible by the Company, but we cannot guarantee immediate denial of access to the content. The Company shall bear no responsibility in this matter, in particular due to the time required to process the request, technical constraints or material inability to respond to it, especially if the Content has been taken over by third parties.

7. Links to external websites and plugins

7.1. The Website may from time to time contain links to external websites or contain functions, accessories, plugins, widgets or tools, which may be operated by third parties, lead to websites belonging to third parties, offer services of third parties or offer various offers and promotions on behalf of third parties (“Third Party Services”). The purpose of posting links is to provide the user with access to information, products or services that may interest or be useful to the user, including in order to provide the user with various tools that may improve his experience on the site (for example, a chat plugin with a virtual representative or an automatic size selection plugin).

7.2. Your use of Third-Party Services shall be governed by the provisions set forth by that third party, including the terms of use and privacy policy of that third party with respect to any Third-Party Service. The Company shall not be liable for such Third-Party Services or for anything contained therein, and the Company does not guarantee that they will be available on an ongoing basis or at all.

7.3. The fact that the Company publishes links to those third party services or allows their use through the Website does not mean that it supports their operators or advertisers, or that it is connected to them in any way.

7.4. The third-party services located on the site should not be interpreted as a recommendation, preference or approval to use the material or content or products appearing in the third-party services and the user must examine the third-party services very carefully. In addition, these third-party services should not be construed as a guarantee of reliability, accuracy or completeness of the information contained therein. By clicking on a link leading to third party services, the user waives any claim, demand or claim against the company for any damage, payment or loss caused to him (if any) as a result of reliance on or use of the information appearing in such third-party services.

8. Sale and purchase on the site

8.1. Making an order

8.1.1. Before placing any order, the user must identify himself to the system in accordance with the above. Identification is carried out by entering the e-mail address and identification information received by the user from the site when registering. The identification information will constitute proof of the user’s identity.

8.1.2. In order to register and place an order, the user will be asked to fill in the information necessary for identification in the registration form. If the information entered is complete and accurate, confidential identification information (“Identification Information”) will be sent to the User by the Website. The Company shall not bear any responsibility for non-receipt of an order or information in the event of an error, intentional or otherwise, in the personal information provided by the User to us when filling out the registration form and the provision of false personal details is strictly prohibited.

8.1.3. Products can be ordered by clicking on the items the user wishes to purchase, and then by filling in the options that will appear on the screen, such as selecting the shipping option and the type of payment. The user will be required to check and correct any error in the information filled in the order up to the point where the order will be sent to the company by clicking on the “Buy Now” button at checkout.

8.1.4. After placing the order, the user will receive an e-mail and/or mobile SMS confirming that the order was received, including the order number. This message does not mean that the reservation has been confirmed. The order constitutes an offer to buy a product. All orders are subject to confirmation by the company. The Company will not be obligated to approve the order, and it will be entitled, at its discretion, to refuse to approve any order.

8.1.5. Without derogating from the aforesaid by clicking on the “Buy Now” button, the User undertakes to pay for the product(s) in case the order is confirmed. Upon confirmation of the order, the user will be sent an additional e-mail and/or SMS about the order confirmation. If such notice is not received within 3 business days, the User must contact the Company in accordance with the contact details appearing below or through the contact box appearing on the Website.

8.1.6. The order contract between the User and the Company with respect to the ordered products (the “Contract”) will enter into force only after the order confirmation is sent. An additional email and/or SMS confirming that the product has been sent, along with a tracking number (if applicable) will be sent to the user.

8.1.7. The contract will refer only to products confirmed in the order confirmation. The Company will not be obligated to supply any other product that was part of an order for which approval was not given.

8.1.8. There may be cases in which the order confirmation is conditional on receipt of additional details and documents on the part of the user, and for this purpose a representative on behalf of the company will contact the user.

8.1.9. The Company has the right to refrain from processing the order, if it believes that the manner of using the Site violates the Terms of Use.

8.1.10. The Company shall be entitled to cancel the transaction in whole or in part thereof in cases of technical malfunction in the credit clearing / or any other result that is not an act or omission of the Site.

8.2. Availability

8.2.1. Offers of products and services are valid as long as they are advertised on the site, except in the case of special offers, in which case the expiry date of those offers will be indicated on the site. The user is required to check the availability of the products on the relevant product page.

8.2.2. In the event that the ordered product is not available, for any reason, and despite the fact that the order has been confirmed, the Company will be entitled to cancel the order, in which case a notice will be sent accordingly. If an order is placed for several products when one of them is not available, an appropriate notice will be provided. The rest of the order will be processed and sent within the time frame indicated on the website. The Company will not be liable for any damage caused to the User or to a third party as a result thereof, including purchase by a third party.

8.2.3. The Company may offer to replace the product that is not available with a similar product or of similar quality. In this case, if the User chooses to exercise his right to cancel the order for a similar product or similar quality after receiving it, in accordance with what is set forth in this document, the User will be required to bear the costs of return shipping.

8.3. “Delivery” or “One-Click Pickup”

8.3.1. When placing the order, the user will be required to choose between self-pickup and a delivery option.

8.3.2. The collection will be carried out in accordance with the Company’s announcement of the location and time at which the product can be collected.

8.3.3. Delivery will be made by courier mail in accordance with the terms of delivery and the additional payment required, all as detailed in the link that is an integral part of these Terms of Use. the product.

8.4. Delay in delivery

8.4.1. The order will be delivered by the date specified in the order confirmation, except in the event of unusual circumstances. We cannot specify the exact time the shipment will arrive.

8.4.2. If the user cannot receive delivery of products, the user will be required to collect the products from the delivery service whose name will be indicated in the order confirmation, within a certain period of time. After that, the products will be returned to the company and will be considered as exercising the user’s right to cancel the order.

8.5. Shipping address

8.5.1. Your order will be sent to a delivery address within the borders of the country (subject to the restrictions set forth in the next paragraph) that you provide to us at the time of placing the order, unless you choose (where applicable) to collect the product from one of our local pick-up points (“one-click pickup”) from time to time, in the event that the delivery service offers pick-up services.

8.5.2. Invitations cannot be sent to mailboxes or similar addresses. Products included in the same order cannot be sent to different addresses.

8.5.3. You can access the list of pick-up points when selecting the shipping option as part of the payment at the site cashier. If the user chooses the collection services, the entire order will be sent to the pick-up point, and the order can be collected from the date indicated in the order confirmation.

8.5.4. Please note that when collecting your order, you must bring your booking confirmation, along with some form of identification (e.g. credit card or driver’s license). The delivery service may ask for a signature on the shipment.

8.5.5. If you order a large, heavy or bulky product, we recommend that you ensure that its size (including packaging) allows it to pass freely through the doors and corridors of the shipping address (or your vehicle if you select the “one-click pickup” option). Our delivery service will not be responsible for any further carrying, opening or placement of the products.

8.5.6. The Company shall not be liable for delays in the delivery of the order as a result of events beyond its control (such as computer malfunctions, downtime or sorting errors in the postal service, malfunctions in the computer system or telephone systems that will impair the completion of the purchase process or malfunctions in the e-mail service or courier services or caused as a result of force majeure, etc.).

8.5.7. It should be emphasized that since the Company has no control over the courier company, the Company is not responsible for any delay in arrival or any other malfunction related to the arrival of the products on the date set for this purpose. Therefore, the User exempts the Company in advance from any liability in this matter and any claim he may have in this matter will be directed solely against the courier company.

8.6. Risk and ownership

8.6.1. Products ordered will be the responsibility of the User from the time of delivery of the shipment or collection (as the case may be).

8.6.2. Ownership of the ordered products will also pass to the User at the time of delivery or collection (as the case may be), provided that all amounts payable in relation to the Products have been fully received, including any shipping costs.

8.7. Price and Payment

8.7.1. Show the price

8.7.1.1. The price of the products is as indicated on the site from time to time. Prices include VAT (unless explicitly stated otherwise) but do not include shipping charges, certain packaging prices or the prices of other optional services chosen by the User, where these prices will be added (at the specified rate) to the final amount payable after the User chooses the preferred shipping method.

8.7.1.2. In the case of an installment purchase, the Company may charge the User all handling, packaging and shipping fees on the first billing date.

8.7.1.3. The Site may provide information regarding the prices of products and services in certain stores. These prices are presented to you for information only, and may differ from the prices indicated on the Website. There may also be price differences from store to store, depending on each store’s commercial policy.

8.7.1.4. In any case, it is clarified that the offers of products and services, as well as the prices offered for purchase in stores, will not apply to purchases on the site.

8.7.2. Payment methods

The user will be charged by credit card, of the following types only: Visa, Master Card and Dainers in accordance with the terms of use of the credit card, as is customary by each of the User’s credit card companies and through PayPal (PayPal).

8.7.3. Credit or debit card

8.7.3.1. The Company will charge the User’s credit or debit card the full amount due as soon as the Company collects the first product in the order from the warehouse. If it turns out that one of the products is not available, the Company will notify you immediately and the user will be able to choose whether to cancel the entire order or receive a partial refund.

8.7.3.2. As part of the payment transaction process, the credit card company will create a ring fence for the amount of each order before collecting the first product from the warehouse. This means that even if one product is ordered, it may appear as a paid product, but as soon as the credit card company receives notice of cancellation of the order, the amount will be released and returned directly to the user’s account.

8.7.3.3. Internet payment transactions are subject to credit card verification by the credit card company and the company will not bear any responsibility in the event that the credit card company refuses to approve payment for any reason. The credit card company may charge the user for handling fees for payment online. The Company shall not be liable for this.

8.7.4. PayPal (PayPal)

8.7.4.1. If the User chooses to pay through PayPal, the User will be asked to go to the Company’s partner website. The username will be asked to enter their password if they have a PayPal account. If he does not have such an account, the user will be able to open an account on said site. Your personal and financial information is automatically encrypted when sending any sensitive information to PayPal’s servers.

8.7.4.2. In the event of a product refund, the refund will be made directly in the form of a refund to the PayPal account through which the original order amount was paid. Account holder details are, of course, confidential.

8.7.5. Payment Security

8.7.5.1. The Company insures the safety of credit card payment by using a third company to handle payments. The user’s billing details are sent to the same company, which is a third party, by the encryption system SSL (Secure Socket Layer). Therefore, these details are never sent to the computerized system of the site and will not reach the knowledge of the site or the team operating it.

8.7.5.2. In the event that the User decides to save his credit details on the Site (in order not to re-enter the information for future payments), the Company undertakes to hold only one key that allows, in combination with additional information, to guarantee payment for the transaction. Therefore, all credit details will always be stored and handled by the third company.

8.7.5.3. The Company backs up documents and documentation on a regular basis in order to prove the contractual relationship between the parties. This documentation can be accessed on the website in the “My Account” section. Unless proven otherwise, the computerized documentation maintained under reasonable security conditions by the Company and its service providers shall constitute proof of all transactions that have occurred. In any case, the user is advised to keep the e-mail confirming your order.

9. Product warranty

9.1.Product description

9.1.1. Although the Company takes reasonable steps to describe the products as accurately as possible with the help of photographs and other images found on the Site, the details (such as color, pattern and texture, etc.) visible on the screen depend on the computer screen the User is using, and in light of this, they may not accurately represent the real product details and therefore the Company bears no responsibility.

9.1.2. All information on the site regarding product sizes is included as a guide only. If the user has any doubts about the size or feature of any product, the user will contact the company to clarify to us before placing the order.

9.1.3. Some of the products sold on the site are covered by warranty for the period indicated on the information page of the product on the site and in the information accompanying the product.

9.1.4. Spare parts for products are sold on site and supplied for the duration of the warranty period.

9.1.5. If the user requires information regarding the handling of products after purchase or if he has any questions regarding product warranty, the user may contact the company according to the details appearing below.

9.1.6. The Company will not be responsible for the installation and/or assembly of purchased products and this responsibility will apply to the customer and at his expense.

10. Links to external websites and plugins

10.1. If the user wishes to replace a product purchased on the site, he will be entitled to do so within 14 (fourteen) days from the date of receipt of the product or from the date of receipt of the disclosure document, which will be transferred to him in accordance with the provisions of the Consumer Protection Law, 5741-1981 (the “Consumer Protection Law” and the “Disclosure Document”, respectively), and under the conditions set forth in the disclosure document, whichever is later, all against the presentation of an original invoice or receipt or other proof regarding the execution of the transaction, Subject to the exceptions specified in the Company’s return regulations.

10.2. If the User wishes to return a product purchased on the Site and receive his money back, he will be entitled to do so within 14 (fourteen) days from the date of receipt of the product or from the date of receipt of the disclosure document and under the conditions set forth therein, whichever is later, all against the presentation of an original invoice or receipt or other proof regarding the execution of the transaction, subject to the exceptions specified in the Company’s return regulations.

10.3. When canceling a transaction, the user’s money is returned to him within 14 (fourteen) days of receiving the cancellation notice by executing a credit transaction. For exchange or return, the User will be required to contact Customer Relations as described below. The products will be returned by the user, except in case of defect in the product.

10.4. In addition, customers with disabilities, senior citizens or new immigrants may be entitled to beneficial cancellation conditions, in accordance with the provisions of section 14C1 of the Consumer Protection Law and subject to its terms.

10.5. For members of the Company’s Club, the Company may allow more favorable cancellation and replacement conditions than those specified above, in accordance with the Company’s return regulations.

It is clarified that the provisions of this chapter shall not apply to a business user.

11. Cookies and Tracking Pixels

11.1. “Cookies” or “Tracking Pixel” are small text files that are transmitted to the Device by a web server. This file does not constitute a computer program and does not have the ability to read the information contained therein, or perform any activity on it. The purpose of using a cookie or “tracking pixel” is so that the company’s servers can quickly and efficiently recognize you when the user returns and uses any of the services and when the user visits other websites.

11.2. The User permits the Company to “implant” a cookie on a device or to collect or track pixels, to use the information stored in the cookie or in Tracking Pixel, and to identify the User according to it. Through cookies and “Tracking Pixel”, the Company may, at its discretion, publish information about it on various websites that the User will browse (“Third Party Providers”).

11.3. The Company is not responsible for the operation of the websites of third-party suppliers or the content offered therein. These are completely independent sites. Therefore, it is recommended to review the privacy policies of each of the third-party providers’ websites.

11.4. If the user wishes to block cookies while browsing an Internet site, he can change the settings of the browser he uses.

12. Intellectual Property Rights

12.1. The Company or the license grants to the Company hold all intellectual property rights with respect to any content on the Site (including text, graphics, software, photographs and other images, videos, sounds, trademarks and trademarks) and the general structure of the Website.

12.2. Except as expressly stated in this section, no part of these Terms and Conditions shall grant the User any rights with respect to any intellectual property rights owned by the Company or its licensors, and the User does not acquire any proprietary rights by downloading content from the Site. In the event that the user prints, copies or saves pages from the site (only to the extent permitted by these terms and conditions), he must ensure that any copyright, trademark or any other intellectual property rights contained in the original content are also included in the copy.

12.3. When posting any User Content, the User grants the Company and its affiliates the right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display the same User Content (in whole or in part) or incorporate it into other works in any form, media or technology, perpetually, irrevocably, worldwide, non-exclusive, royalty-free and with a full sublicense, and the user waives any moral rights he may have with respect to such content, or to be referred to as the author of that content.

12.4. The Company shall be entitled to use any User Content in certain commercial publications; send it to third parties for product review purposes; create a link between it and the username, but without obligation to maintain the link; That User Content be automatically publicly posted and accessible for free, in particular on the Internet and on the other Company’s websites or blogs or web pages, including, in particular, by the pages of the Company’s websites on social networks or by users of the Company’s websites.

13. Digital reception

13.1. The Company may allow the User or any customer of the Company, as part of the process of purchasing products from the Company through the Website or through the other branches of the Company, to receive an invoice or digital receipt with details about the purchase in accordance with the provisions of any law (“Digital Receipts”), online by transmitting to e-mail or by notification to the User’s phone. For this purpose, during the purchase of such a product, the Company will offer the User to provide the Company’s representatives or at the automatic payment station at the branch, personal contact details that will constitute the address to which the digital receipts will be transferred.

13.2. After providing the information and completing the purchase, the customer will receive the digital receipts to the address provided, via SMS or email, which includes a link to an external web page containing the receipt. Clicking on the link will allow the customer to view, print or transfer the digital receipts to any third party.

13.3. In addition, a customer who has chosen to receive digital receipts will have the option to recover the digital receipts upon arrival at the branch where the purchase was made (hereinafter, collectively, the “Invoice Services”).

13.4. The invoicing service is provided through a third party that provides the Company with the technological services for the purpose of generating the digital receipts that are the subject of product purchases.

13.5. For the avoidance of doubt, any use of the invoice service on the part of the user (including for the purpose of receiving an invoice or digital receipt for the purchase of a product or item at the company’s branches) will indicate consent on the part of the user to receive digital receipts in accordance with these regulations.

14. Responsibility

14.1. Without derogating from the aforesaid, the Company will not be liable to the User for any business loss, and if the User is business, the Company will not be liable to him for any indirect or consequential loss, or for any loss of profits, fruits, contracts, data, goodwill or any other similar loss, and any liability that the Company will bear for any loss caused will be limited only to a loss that could have been reasonably foreseen.

14.2. In general, the Company will not bear any responsibility and will be exempt from liability for any damage, loss or expense that may be caused to the User, directly or indirectly, in any case, to the events/factors listed below (without this list being any limitation): (1) any information published on the Site that will not be published by us; (2) any use of a user’s personal information by an unauthorized third party; (3) any network malfunction that interferes with the proper functioning of the Site; (4) loss of any data; (5) malfunction of any software; (6) any result of any virus, bug, abnormality or computer failure; (7) any damage caused to your computer (8) any use made of the digital receipts after their transfer to the user or damage caused as part of the invoice services due to a breach of the provisions of this agreement (including due to the provision of incorrect information to the Company).

15. Information Security Privacy protection, database and direct mail

15.1. The personal details provided by the User will be subject to the Company’s privacy policy, as detailed below:

15.1.1. As part of the User’s use of the Website, third party services or services offered by the Company (including invoice services), the User may be required to provide the Company or various personal information and data may be collected about the User, including sensitive information (“Personal Information”).

15.1.2. You are aware that you are not legally obligated to provide the personal information, but it is possible that in the event that you do not provide the personal information, the Company will not be able to provide you with any services, including the sale of the Company’s products.

15.1.3. The personal information that you will be asked to provide to the Company or that may be collected about you may include the following details: (a) your full name; (b) your ID; (c) e-mail address; (d) credit card information; (e) consumption habits and behavior; (f) your telephone number;

15.1.4. The User undertakes to provide his personal details only, when they are correct and accurate. Information may not be disclosed on behalf of third parties or on behalf of third parties unless their explicit consent has been obtained from the Company and those third parties.

15.1.5. The information provided by the User shall not be provided to any third party, except in the following cases: (a) if required to do so by judicial order or by law; (b) if you receive notice of legal proceedings against it for actions performed by the User, claim, demand or legal proceedings, if any, between the User and Company; (c) If the Company organizes its activities within the framework of another entity, including a merger with another entity or a merger of activity. In such a case, the Company shall ensure that the third party to which the Company was merged accepts the provisions of this Privacy Policy; (d) if a claim is raised or the Company suspects that the User has committed an act or omission that harms or is liable to harm the Company or anyone on its behalf or any third parties; (e) if a claim is raised or a suspicion arises on the part of the Company that the User did on the Site or used the Site for the purpose of committing an illegal act or encouraging the execution of such an act; (f) If a claim is raised or the Company suspects that the User has violated any of the terms of the Articles of Incorporation or any agreement with the Company or anyone on its behalf; (g) If and to the extent necessary for the Company’s activity, such as transferring details to the importer, credit card companies (all for the purpose of performing the services), computer and cloud services companies, employees, subcontractors and other entities participating in or involved in the Company’s activities. Users shall have no claim or demand against the Company in connection with the provision of their details as aforesaid and they hereby waive any such claim or claim.

15.1.6. The provision of details by the User constitutes the User’s consent that his details and any data generated based on the analysis of these details and any information about him that has reached or will reach the Company, will be held in one or more databases of the Company or anyone on its behalf, including abroad, to the extent required by law, and that this information will be used in accordance with the following purposes: (a) operation of the Site and management and execution of product orders on the Site; (b) for marketing, advertising, sales promotion and sales purposes and for the purpose of contacting the user in any way, including by way of direct mail in any means of communication that it sees fit; (c) for the purpose of conducting surveys and any other online use in connection with a marketing subject; (d) for internal purposes, such as investigating complaints, fraud prevention, securing the Services and other operational purposes; (e) for mailing purposes, marketing and advertising material; (f) for the purpose of providing services to the User, including for the purpose of transferring digital receipts – both at the time of purchase and for future purchases made by him; and (g) for the purpose of analyzing and providing statistical information to third parties. In this case, the data will not include any personal information that could identify the user.

15.1.7. In addition to the personal information provided by the User, it is possible that during the User’s use of the Website or receipt of services from the Company (including invoice services), additional anonymous information will be collected or inferred about the User that does not identify the User personally, including consumer, behavioral, consumption habits, gender and age, region of residence, preferences, etc. (the “Anonymous Information”).

15.1.8. You hereby grant the Company irrevocable and unqualified permission to use information about you, which you provided to the Company during the registration process, while browsing the Site or during the purchase of a Company product (including for the purpose of providing invoice services) or information collected about you while browsing the Site, your use of third party services or your use of the services offered by the Company (including the anonymous information), for the purpose of creating anonymous statistical processing, including the creation of Averaged Data, aggregated data, benchmarks, benchmarks; user preferences; Comparing, recommending or performing other calculations or creating derivative works based on information provided by you or collected about you, whether or not in combination with information obtained from third parties (such actions on their products will be referred to as “statistical information”).

15.1.9. Without derogating from the aforesaid, it is clarified that the statistical information is the exclusive property of the Company and it owns all rights, including copyright and intellectual property, in connection with the statistical information. The Company shall have an unlimited right to use, update, modify, improve, sell, rent, create derivative works or make any other use of the statistical information without the need to give notice or without any obligation or liability to you.

15.1.10. For the avoidance of doubt, you hereby assign all rights in the statistical information to the Company, and hereby waive any right to the statistical information or any claim in connection with any use thereof.

15.1.11. The Company shall not be deemed to be in breach of a privacy obligation under the Protection of Privacy Law, 5741-1981 or violating the privacy of a User due to any information, as defined in the Computers Law, 5755-1995, that may identify a User or trace him by another, and which derives from the use of electronic means of communication in general and computer communication in particular.

15.1.12. Users who wish not to receive inquiries by direct mail will notify this in writing on the Company’s website or through the removal mechanism found in each mailing, in which case the Company will act in accordance with the instruction given to it.

15.1.13. In cases that are not under control or derive from force majeure, the Company will not be liable for any damage of any kind, indirect or direct caused to the User or anyone acting on his behalf, if information is lost or reaches a hostile party or is used without authorization.

15.1.14. The Company undertakes not to use the details of registered users on the Site except for the purpose of operating the Site only, and in order to enable the execution of the order and the transfer of information to the User.

15.1.15. You may at any time review, edit and delete the information about you as it is stored in the Company’s database. In order to delete the information, you must contact the Company using one of the ways specified in this document in section 16.

16. General

16.1. The User may not transfer or assign his rights or obligations under any contract, in whole or in part. All notices sent on behalf of the User to the Company must be in writing and addressed to the address listed at the end of this document.

16.2. The Company may send you notices by e-mail or at the residential address you provided to us when placing an order.

16.3. These Terms and Conditions may not be changed without the express written authorization of the Company. If the company does not act to enforce every right given to it, this does not mean a waiver of that right. In the event that any provision or provision of these Terms and Conditions cannot be enforced, then all other terms and provisions shall survive. Failure to rely on any of the sections of this document at any time shall not mean a waiver of the right to rely on those sections at a later stage.

16.4. The law applicable to this Agreement is the law of the State of Israel, and the exclusive and exclusive jurisdiction for the purposes of this Agreement is vested solely in the competent courts in Tel Aviv.

16.5. The section headings are intended for convenience and orientation only, and will not be used for interpreting the Agreement.

16.6. These General Terms of Use do not constitute a contract in favor of a third party and do not confer any right on any third party.

17. Contact

For any questions regarding terms of use, placing an order, order information, you can contact the customer service department in one of the following ways: by phone 0535281551 or at the e-mail address shop@icezone.pro .